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Emergency Assistance Plus

24-Hour Emergency & Medical Backup Plan

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Emergency Assistance Plus

With our active lifestyles, it's important for members to set up a solid back-up plan … to help you handle almost any crisis away from home. Emergency Assistance Plus® (EA+®) is a crucial safety net that helps you pay for emergencies your health and travel insurance generally will NOT cover.

Emergency Assistance Plus Tabbed Product Details

Overview

Around the Clock Global Response Center.

Even a simple medical problem that might be "routine" at home can quickly blow up into a major emergency in a distant town or foreign country.

That's why AMTA set up Emergency Assistance Plus. It stands as a critical safety net against emergency transportation expenses your health insurance usually will NOT cover.

EA+ helps make sure you're getting the medical care you need. That you're getting it QUICKLY. And then gets you home to recuperate (if necessary).

It's a dependable safety net to help you handle almost any crisis while you're away from home. Whether you're on a trip just a few hours away, traveling on a business trip, or on vacation with your family. Even out of the country.

BEST OF ALL: YOU CANNOT BE TURNED DOWN FOR EA+. We negotiated guaranteed acceptance privileges for all AMTA Members and their families.

 

Did you know?

550,000+ people require air ambulance service every year.*

The average air ambulance trip is 52 miles and costs between $12,000 to $25,000 per flight.*

Over the last 25 years, the EA+ Program has protected over 1 million travelers.

Source:

*National Association of Insurance Commissioners (NAIC), retrieved December 22, 2020.

 

How EA+ Helps You Handle Emergencies

Whenever a crisis strikes, AMTA Emergency Assistance Plus will be there to step in when you need it most. If you become injured or get sick while on the road or abroad, we understand that you'll want help right away.

That's where EA+ comes in. Here's a look at some of the important services and features EA+ has to offer:

MEDICAL EVACUATION

  • Emergency Medical Monitoring by an EA+ medical expert to make sure you get the appropriate care in a medical emergency.
  • Emergency Medical Evacuation via ground or air ambulance, if deemed medically necessary, to get you to a more appropriate hospital if your current facility can’t properly treat your medical condition.
  • Medical Specialist sent to you if your condition can’t be evaluated by phone and you cannot be moved and local treatment is unavailable.
  • Continuous Updates to a designated family member and/or a physician to keep them informed during your medical emergency.

MEDICAL ASSISTANCE

  • Transfer of Insurance Information to Medical Providers to assist with admission and to ensure your medical care is not delayed or denied.
  • Advance Medical Payments paid directly to the hospital or physician, against a valid credit card, to keep your medical care going.
  • Prescription Replacement Assistance if your medications are lost or stolen.
  • 24-Hour Doctor/ER/Dentist/Attorney Locator Assistance to help you quickly find a professional no matter where you are in the world.

ASSISTANCE FOR COMPANIONS

  • One Round-Trip Economy-Class Airline Ticket to bring a loved one to your bedside if you’re traveling alone and become hospitalized.
  • Airfare Home for Dependent Children or Grandchildren who are left unattended if you’re unable to care for them due to your hospitalization.
  • Emergency Message Forwarding Assistance if you are unable to reach a family member or traveling companion during an emergency.
  • Pet Care and Return Home Assistance if you’re traveling with a pet and cannot care for them due to an accident or illness.
  • Ticket Home for a Traveling Companion if EA+ evacuates you from one hospital to another, transports you home, or you pass away while traveling.

TRANSPORTATION HOME

  • Transportation Home after hospitalization via a one-way airline ticket, arranged and provided by EA+.
  • Nurse Escort provided if deemed medically necessary to provide continued medical care during your trip home.
  • Return of Deceased Remains service to bring your body home if you pass away while traveling.
  • Vehicle Return if you can’t drive your vehicle back home because your documented medical emergency prohibits it and your companion can’t drive it either.

OTHER VITAL TRAVEL ASSISTANCE AVAILABLE TO EA+ MEMBERS INCLUDES:

  • Destination Intelligence regarding weather, travel, health, inoculations, travel restrictions, and special events.
  • Real-time Security Intelligence in the event you feel threatened by political unrest, social instability, weather conditions, or health hazards.
  • Emergency Cash Transfer Assistance (against a valid credit card provided by you) if cash, credit cards, or traveler's checks are lost or stolen.
  • Lost Luggage Assistance helps you track down any lost luggage.
  • Document Replacement Assistance if important documents like your passport, driver's license, or birth certificate are lost or stolen during your trip.
  • Language Interpretation Assistance to connect you with an interpreter over the phone if you're traveling in a foreign country and require translation assistance for medical emergencies.
  • Assistance Making Flight Arrangements, securing visas, and with other logistics if you decide to leave a threatening situation.

This is only an outline of the plan's features. Hospitalization (admitted as an inpatient) is a requirement to be eligible for some services. All services must be arranged and provided by EA+. Please read your Member Guide carefully to understand all the services available to you, as well as any rules and regulations. Click here to view a sample of the EA+ Plan details. Washington state residents must be traveling more than 100 miles away from home to be eligible for EA+ services.  EA+ is not insurance, it is a travel assistance service program.

Annual Rates

EA+ stands as an essential package of support services all vital in an emergency. Yet as critical as these privileges are, the annual cost is affordable.

 

ANNUAL RATES RESERVED FOR MEMBERS AND THEIR FAMILIES:

Member Only

Member & Family

$129 $169

 

EA+ Enrollment Guarantees:

Full protection for yourself — regardless of your age, there are no health questions to answer - you cannot be turned down

Full protection for your family — with a Family Membership, spouse and dependent children cannot be turned down

30-Day Risk-Free Trial — you don't risk a penny by locking in EA+ now. Your EA+ privileges start when the first payment is received. Take up to 30 days to review your Member Guide. If you decide EA+ isn't right for you, just let us know and you'll promptly receive a full, 100% refund as long as you have not used the services.

You cannot be singled out for cancellation or a rate increase no matter what your age. No matter how often you travel. No matter how much you use EA+.

Watch your mailbox for special offers throughout the year.

Frequently Asked Questions

How does EA+ work with my medical insurance? 

EA+ is an important stop-gap between what your medical plan covers and emergency medical services most health insurance plans never cover. If you become sick or injured while traveling and are admitted to the hospital, EA+ provides emergency medical evacuation to get you to a more appropriate hospital if your current facility can’t properly treat your medical condition, or gets you home once you are stable enough to travel after your medical emergency. EA+ arranges for medical experts to oversee your treatment and even helps your loved ones stay informed with a 24-hour toll-free emergency relay service.

I’d like to enroll in Emergency Assistance Plus, but I’m traveling soon. How can I gain access to my membership materials?

The fastest way to enroll is over the phone at 1-866-803-6773. Enrollments made over the phone are processed within 1 business day. If your email address is provided at the time of enrollment, you will receive a Welcome Email with a Temporary I.D. card within 3 business days of your enrollment being processed. If you need your Member Guide or Identification Card sooner, please call our Customer Service team at the number at the top of this page for assistance.

Are there any restrictions about which countries I can visit and still be covered?

If you are traveling in a country on the OFAC-sanctioned list, you are not covered by EA+. If you’re unsure of the status of a country in which you are planning to travel please visit www.emergencyassistanceplus.com/OFAC to view a current list of countries with OFAC-sanctioned restrictions.

How do I use EA+ once I activate full privileges?

Your official EA+ Identification Card will be mailed to you in your Welcome Kit as soon as you complete your enrollment. This customized I.D. card lists the emergency phone numbers to call. (You'll want to keep this I.D. card in your wallet. Most people tuck it right next to their medical plan I.D. card.)

Then if you're suddenly faced with an emergency when you're traveling away from home, just call the emergency number located on the back of your I.D. card, which is available 24 hours a day, 365 days a year. EA+ will immediately jump in from there and begin monitoring your care. It's very important to make sure that all family members are aware that you have EA+ in the event that you are unable to communicate with medical personnel as EA+ must arrange all transportation services.

Who is included under the Emergency Assistance Plus family plan?

As long as you sign up for the family plan,  all family members who meet the definition of dependent are eligible for EA+ services: your spouse (to include legally recognized domestic partner); your unmarried children from birth and through age 18; or through age 22 if enrolled as a full-time student in an accredited college, university, vocational, or technical school; and children whose support is required by a court decree: or adult child(ren) or grandchild(ren) with mental or physical disabilities who are solely dependent for maintenance and support. Children include natural children, stepchildren and legally adopted children. They must be primarily dependent on you for support and maintenance and must live in a parent-child relationship with you. If traveling on a trip without you, Dependents are covered provided the trip does not exceed ninety (90) days.

Do my spouse and I have to be traveling together to be covered?
No. If you are enrolled in the family membership, your spouse/domestic partner is protected by EA+ whether or not he or she is traveling with you. The family membership gives them access to the exact same services as the primary member.

 

Please Read Regarding Your EA+ Protection

There are many ways EA+ helps protect you from medical mishaps. But to keep the price reasonable, there are some restrictions you should know about. For example, your trip must be for reasons other than medical. You're not protected if your trip is just for treatment at a distant clinic or hospital. Also, EA+ is not a substitute for your medical insurance. Your regular insurance pays for your medical care. EA+ provides all the extra services described in these materials, which help ensure you get an appropriate diagnosis and proper ongoing care. Plus, EA+ helps make sure you get home quickly and safely if need be.

This is only an outline of the plan's features. Hospitalization (admitted as an inpatient) is a requirement to be eligible for some services. All services must be arranged and provided by EA+. Please read your Member Guide carefully to understand all the services available to you, as well as any rules and regulations. Click here to view a sample of the EA+ Plan details. Washington state residents must be traveling more than 100 miles away from home to be eligible for EA+ services. EA+ is not insurance, it is a travel assistance service program.

Offered by: Worldwide Rescue & Security
P.O. Box 41750 Phoenix, AZ 85068

To Enroll or for Questions? Call 1-866-803-6773

Customer Service Hours of Operation:
Monday - Friday
8am - 7pm Eastern Time

 

IF YOU ARE EXPERIENCING A MEDICAL OR TRAVEL EMERGENCY
If you have an EA+ membership, and you are experiencing a medical emergency while traveling, please call 9-1-1 first. Once you have been admitted to the hospital, contact EA+ as soon as possible. Please note that EA+ is not a first responder.
 
Emergency Assistance is available 24/7/365:
1-866-816-2073 (if in the U.S.)
1-603-328-1752 (if outside the U.S.)
 
 
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